True Or False - Private Investors Are Your Customers

Ok...I probably gave this one away. If you are amoney because most people don't know about
real estate investor looking to do more deals andinvesting with you, don't know how to get more
grow your business and you answered True - goinformation about investing with you or know the
to the head of the class. For everyone else, it'ssteps to placing funds. If you think of private
time to go back through a review.investors as your customers, you can start using
Very few investors know who their targetthe following checklist:
customers are when it comes to their operationsAttraction - how are you attracting them? Are
(e.g. flip, wholesale, apartment). Therefore, it's noyou targeting? If you had a hunting supply store,
big surprise that they don't know who their targetyou wouldn't advertise your weekly specials in a
private investors are and, more importantly, thatmagazine focused on animal lovers, so make sure
private money investors are their customers. Oryou are aiming your messages in the right
clients. Whatever you want to call them, theydirection
should be "A #1 important" at the top of your list.Customer service - are you providing good levels
Think of yourself as having a retail store. Theof service to existing and prospective investors?
product you sell is your investment opportunity.How quickly are you returning phone calls? How
Your goal is to sell as much as possible, of course.often are you soliciting referrals?
How would you set up your merchandising? HowFollow up - are you following up with contacts?
would you bring people to your stores? HowAfter meetings? What about other
would you interact with them once they arrived?communication? Remember the old adage in sales
How would you follow up with them once theythat goes something like: "the average customer
left? What would you do to ensure that theybuys after the 5th-7th call? Well, if you keep this
sent their family and friends to you?There are farin mind you can set your private money goals
too many real estate investors who want privatecorrectly. You may not get them to write a
money, but their store is open for about 1 hour acheck after the first time you talk to them, it
every other day, the lights are dim, the place is amight be after the 3rd or 4th time you talk to
mess and nobody greets them when the come inthem or they get something from you - so follow
and it was a matter of sheer luck they evenup is important.
found the store. This is a recipe for a store beingWhen you starting thinking of private investors as
out of business - quickly. Would you run a storeyour customers, and raising private money as a
this way if you owned one? Hopefully not. Whymarketing process versus a financing process,
treat private money as any different? Why turnyou'll have a flood of new investor money in a
away investors, or worse, have them not evenhurry. It does require you to shift your thinking
know your opportunity exists?just a little bit - but the rewards are well worth it.
More often than not, you aren't getting private